AquaShow

Privacy Policy

Celoli, Actividades Turísticas, Lda. is committed to protecting the privacy of its customers, contacts, suppliers and / or partners and in compliance with all applicable laws on data protection and privacy. As such it has prepared the present Privacy and Personal Data Protection Policy, with the purpose of stating its commitment and respect towards the rules of privacy and protection of personal data of its customers, in strict compliance with the applicable legislation in this field, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“General Data Protection Regulation” or “GDPR”).

The purpose of this Privacy Policy is to provide all information about the processing of all personal data. For the purposes of this Policy, “personal data” means information relating to an individual (or a natural person) that makes him/her identifiable and/or identifiable, this is an integral part of its website to know www.aquashowparkhotel.com and regulates the collection and processing of personal data provided by Users, as well as the exercise of their rights with regard to this data, under the terms of the General Regulation on Personal Data Protection in force.

Changes to our Privacy Statement

This Privacy Statement may be updated on a regular basis and where we make changes, these will be posted on our website and you will be alerted that it has changed.

Last updated: 22/05/2018

Data Collection and Treatment

Celoli, Actividades Turísticas, Lda. is the entity responsible for the collection and treatment of the personal data of its Users.

The visit to this site, by itself, does not imply the automatic provision of any personal data that identifies the user.

However, if you fill in and send the contact form of the website Celoli, Actividades Turísticas, Lda, available at https://www.aquashowparkhotel.com/pt/contatos and https://www.aquashowparkhotel.com/pt/junte-se-a-nos the following personal data will be collected in the case of the form contained in https://www.aquashowparkhotel.com/pt/contatos the name, telephone number and e-mail address, and the data collected in the form https://www.aquashowparkhotel.com/pt/junte-se-a-nos are: name, telephone number, home address, e-mail address, marital status, gender and identification document number The mentioned data must be supplied, under penalty of not being able to process your request or your application. These data will remain in our possession for a period of 2 years, except to fulfil any legal obligation.

On the form there is also a mandatory message field where you can enter a description of your message and/or other personal data you have provided spontaneously.

The personal data collected will be processed and stored by Celoli, Actividades Turísticas, Lda. or its subcontractors and are intended to respond only and exclusively to your requests.

In this sense, the legal basis of the processing of personal data will be the execution of a contract in which the data subject is a party, with Celoli, Actividades Turísticas, Lda, or a pre-contractual diligence at the request of the data subject, as applicable.

The personal data collected will be kept in a way that allows their identification only for the period strictly necessary for the purposes of collection or further processing, after which they will be deleted. However, the data can always be kept, in case of pending litigation, until the final decision that ends the case.

Celoli, Actividades Turísticas, Lda, assumes that the data collected were entered by the respective holder and that their insertion was authorised by the same, being the same true and accurate.

User’s rights

Under the terms of the applicable legislation, the owner of the data may request, at any time, access to personal data concerning him/her, as well as their rectification, elimination or limitation of processing, the portability of his/her data, or oppose their processing.

You may exercise these rights by written request addressed to Celoli, Actividades Turísticas, Lda, to the following address: Celoli, Actividades Turísticas, Lda, 8125-303 Quarteira addressed to the RGPD compliance officer of Celoli, Actividades Turísticas, Lda.

Data Sharing

Celoli, Actividades Turísticas, Lda, may communicate your personal data when

  • Subcontracted entities for the purposes mentioned above, under the terms of the contracts concluded with them;
  • Such data communications are necessary or appropriate
    1. in the light of the applicable law;
    2. is made in compliance with a legal obligation/judicial order;
    3. of a deliberation of the National Commission for Data Protection or of another competent control authority, or to respond to requests from public or government authorities.

Security Measures

Celoli, Actividades Turísticas, Lda. informs customers that it has adopted the technical and organisational measures established by law to ensure the security of personal data and prevent their alteration, loss, treatment or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, all in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“General Data Protection Regulation” or “GDPR”).

Cookies policy

On the website of Celoli, Actividades Turísticas, Lda, cookies are used to ensure a suitable user experience. The information obtained has no other use.

Cookies are small information files that are stored on your computer, tablet, phone or other device with internet access, through your browser. The information retained by the cookies is sent back to the website server every time your browser opens one of its pages.

Cookies help provide fast navigability. We have therefore organised our cookies into the following categories to make it easier to understand why we need them:

Strictly necessary or session cookies – these are used to help our website function efficiently, they are temporary and only remain in the cookie file until the user leaves the site, so they are deleted when you close your browser. The information obtained is used to analyse traffic patterns, which makes it easier to identify problems.

Performance – these are used to analyse how our website performs and to understand how we can improve it.

Permanent – these are cookies that are stored until you manually delete them or their expiry date expires.

We do not store personally identifiable information in the cookies we use. We also do not use cookies to target advertising to our users based on their browsing, nor for other advertising purposes of our own or of third parties.

Control of cookies

How to check whether cookies are enabled (PC)

Google Chrome

  1. Click on the menu button (three horizontal bars) in the top right corner of the browser window and select “Settings”, then “Advanced settings”.
  2. Find the “Privacy” heading, and select “Content settings”.
  3. Select “Allow sites to store and read cookie data”.

Microsoft Internet Explorer 11

  1. Click on the “Settings” icon (looks like a cogwheel) in the top right hand corner of your browser window and select “Internet Options”, then click on the “Privacy” tab
  2. Ensure the Privacy level is set to Medium or lower which will allow cookies in your browser
  3. A level above Medium will disable cookies

Mozilla Firefox

  1. Click on the menu button (three horizontal bars) in the top right hand corner of the browser window and select Options
  2. Select the Privacy icon
  3. Click on Cookies, and select “allow sites to set cookies

How to check if cookies are enabled (Mac)

Safari for OX X

  1. Click on ‘Safari’ at the top of the browser window and select the ‘Preferences’ option
  2. Click on ‘Privacy’
  3. Select “Allow only from sites visited”

Block cookies

If you would like to know how to prevent sites/websites from using cookies to remember visited sites/websites, you can choose your browser from the list. Doing so will take you to the respective browser page where you can manage your cookies and website data.

Chrome

Safari

Firefox

Internet Explorer

If you change your browser’s cookie settings, your experience with us will not be tracked. Information regarding the control and elimination of cookies is also available at https://allaboutcookies.org

Celoli, Actividades Turísticas, Lda, reserves the right, at any moment and without prior notice and with immediate effect, to change, add or revoke, partially or totally, the present Cookies Policy.

Complaints

Without prejudice of any other administrative or judicial remedy, the User has the right to present a complaint to the Comissão Nacional de Proteção de Dados or to another competent control authority according to the law, if he/she believes that the treatment of his/her data by Celoli, Actividades Turísticas, Lda. violates the legal regime in force at each moment.

Should you have any question concerning the treatment of your personal data and the exercise of your rights under the applicable law and, in particular, referred to in this Policy, through the following contact:

Address: Aquashow, Semino, E.N. 396 – 8125-303 Quarteira

Addressed to the person in charge of implementing the RGPD compliance at Celoli, Actividades Turísticas, Lda.